Earlier this month the Wall Street Journal published an article titled “Amazon and Walmart Tell Customer to Skip Returns …
Today, more than ever, there is a huge opportunity to reduce returns and to optimize the business of managing returned product. Nicollet Solutions drives profitability for Retailers and Manufacturers by allowing companies to exploit this opportunity.
While most leaders recognize the drain on profitability that returns create, frequently it is viewed as a cost of doing business. While frictionless returns are necessary for customers to buy with confidence, it is not a given that all existing returns are necessary. Many returns are preventable with the right tools and leadership outlook.
Given some returns are not preventable, there is also a need to maximize profitability when goods are returned. The proper handling and dispositioning of these goods creates incremental value.
Nicollet Solutions has unique expertise and experience delivering material value by both eliminating preventable returns and optimizing the value of all returns.
Passionate, experienced, thought-provoking, collaborative – these are a few of the superlatives that describe Lisa.